All Systems Operational

About This Site

Welcome to BR-DGE's status page, where you can get updates on how our technology and portal are performing. If there are interruptions to service, we will trigger an incident here.

If you are experiencing any challenges, please do not hesitate to get in touch with the BR-DGE team via the support centre and we will get back to you as soon as possible.

Not yet working with BR-DGE and interested in finding out more about the power of our payment orchestration suite? Contact the BR-DGE Builders today.

Uptime over the past 90 days. View historical uptime.
Production API Operational
90 days ago
99.99 % uptime
Today
EU Production API Operational
90 days ago
99.99 % uptime
Today
APAC Production API Operational
90 days ago
100.0 % uptime
Today
Sandbox API Operational
90 days ago
100.0 % uptime
Today
EU Sandbox API Operational
90 days ago
100.0 % uptime
Today
APAC Sandbox API Operational
90 days ago
100.0 % uptime
Today
BR-DGE Portal Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
Reporting Operational
Payment Configuration Operational
BR-DGE Portal Operational
90 days ago
100.0 % uptime
Today
Hosted Payments Page Operational
WebSDK Operational
Support Operational
API Documentation Operational
BR-DGE Support Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Issues with downstream Mastercard token provisioning
Resolved - Please be advised that the downstream Mastercard token provisioning issue was resolved as of 18:54 UTC.
Sep 3, 19:35 UTC
Update - We continue to monitor transaction throughput closely. Card payment success rates have returned to normal levels following the mitigation steps implemented by BR-DGE engineers in response to the downstream Mastercard token provisioning incident.

We will continue to monitor the situation, and await confirmation from Mastercard that the issue has been resolved.
Sep 3, 16:24 UTC
Monitoring - A mitigation plan has been implemented and we are monitoring the results.
Sep 3, 15:27 UTC
Update - In response to our discovery of issues with Mastercard token provisioning, we are taking steps to attempt to mitigate the impact on transaction success rates.
Sep 3, 15:22 UTC
Identified - Transactions are failing due to an issue with Mastercard Network Tokens.

We will post an additional update as soon as there is more information to share
Sep 3, 14:31 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Flash Payments: Degraded Performance
Resolved - This incident has been resolved.
Sep 1, 17:22 UTC
Update - Issue is ongoing, and we are continuing to monitor
Sep 1, 17:04 UTC
Identified - We've identified degraded performance affecting transaction processing via Flash.

Our monitoring points to Flash as the source, but we have not yet been able to confirm this with them directly and we are unable to provide further detail or a resolution timeline at this time.

If you have an alternative PSP configured in BR-DGE, you may wish to route transactions away from Flash until this is resolved.
Sep 1, 16:57 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

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